We have gotten a lot of messages from North America, as well as, from the UK about magazines that haven't yet arrived.
So, if your 4/2012 magazine hasn't arrived, please e-mail our customer service (include your name, address and customer number, if possible) and we will try to find out what happened. We will then resend your copy in the big familiar white envelope a.s.a.p.
We already know that some customers received their copies on July 6 and some others not until yesterday - July 16. This is definitely not how it should go. We take this very seriously and one older lady here is getting gray hair while wondering what happened between July 6th and July 16th. Normal shipping time to overseas countries is 7-10 days and all autumn magazines were posted on Thursday, June 28.
We promise to do all we can to sort this out as soon as possible! We appreciate your patience in this matter as we get it resolved.